My Air conditioner went out. I spoke to Chris from Arctic Heating and cooling. She quoted me a price, and all that it would include. She kept me informed during the whole process. Kurt and Jeff came to my house. They were friendly and polite and very professional. They cleaned up as they worked. Everything needed to be replaced. After they were done, Kurt explained the work they did. I would highly recommend them to anyone looking for any heating or air conditioning work!